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Cookie Policy

Learn how CleaningPro24 Services uses cookies and similar technologies to enhance your experience on our website.

Last Updated: January 1, 2024

This Cookie Policy explains how CleaningPro24 Services ("we," "our," or "us") uses cookies and similar technologies when you visit our website. By continuing to use our website, you consent to our use of cookies in accordance with this policy.

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies enhance user experience by remembering your preferences and enabling certain features.

Cookies contain information that is transferred to your device's hard drive. They help us distinguish you from other users, which allows us to provide you with a personalized experience when you browse our website. The information collected through cookies is anonymous and does not personally identify you.

Important Note

Cookies do not contain any information that personally identifies you, but the personal information we store about you may be linked to the information stored in and obtained from cookies.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

  • Authentication and security cookies
  • Session management cookies
  • Load balancing cookies
  • Security verification cookies

Performance and Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve our website's performance and understand user preferences.

  • Google Analytics cookies (_ga, _gid, _gat)
  • Website usage statistics
  • Error tracking and reporting
  • Performance optimization data

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

  • Language preference cookies
  • Region selection cookies
  • Accessibility preference cookies
  • Chat widget preferences

Marketing and Advertising Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

  • Facebook Pixel cookies
  • Google Ads conversion tracking
  • Remarketing cookies
  • Social media integration cookies

How We Use Cookies

We use cookies for several important purposes related to our cleaning services business:

Service Delivery

  • • Remembering your service preferences
  • • Maintaining your booking information
  • • Tracking service history
  • • Personalizing service recommendations

Website Optimization

  • • Improving page load speeds
  • • Optimizing mobile experience
  • • Reducing server load
  • • Enhancing website security

Customer Experience

  • • Remembering login status
  • • Saving form data temporarily
  • • Personalizing content
  • • Providing live chat support

Business Analytics

  • • Understanding user behavior
  • • Measuring marketing effectiveness
  • • Improving our services
  • • Generating business insights

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use several third-party services that may set cookies:

Service Provider Purpose Cookie Type
Google Analytics Website analytics and user behavior tracking Analytics
Google Ads Advertising and conversion tracking Marketing
Facebook Pixel Social media advertising and retargeting Marketing
Stripe Payment processing and fraud prevention Essential
Intercom Customer support chat functionality Functional

Third-Party Cookie Control

You can control third-party cookies through your browser settings or by using opt-out tools provided by the respective third-party services. Please note that disabling these cookies may affect the functionality of certain features on our website.

Managing Your Cookie Preferences

You have several options for managing cookies on our website and in your browser:

Browser Cookie Settings

Most web browsers allow you to control cookies through their settings preferences. You can typically find these options in the 'Settings' or 'Preferences' menu of your browser.

Common Browser Settings:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner that allows you to:

  • • Accept all cookies
  • • Reject non-essential cookies
  • • Customize your cookie preferences
  • • Learn more about our cookie usage

Opt-Out Tools

You can opt out of specific third-party cookies using these industry tools:

Important Consideration

Please note that if you choose to block all cookies, you may not be able to access all or parts of our site, or some functionality may be limited. Essential cookies cannot be disabled as they are necessary for the website to function properly.

Cookie Retention

Different cookies are stored for different periods of time:

Cookie Type Retention Period Description
Session Cookies Until browser closes Temporary cookies that expire when you close your browser
Persistent Cookies 1 month - 2 years Cookies that remain on your device for a set period
Essential Cookies 1 year Required for website functionality
Analytics Cookies 2 years Used for website usage analysis
Marketing Cookies 1 year Used for advertising and retargeting

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last Modified" date.

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies. If we make significant changes to this policy, we will provide a more prominent notice on our website.

Version History

  • January 1, 2024 - Initial version published
  • • Future updates will be documented here with dates and descriptions

Contact Us

If you have any questions about our Cookie Policy or our use of cookies, please don't hesitate to contact us:

CleaningPro24 Services

450 Lexington Ave, New York, NY 10017, USA
Mon-Sun: 08:00 - 20:00